Shipping policy

Shipping Policy

Thank you for shopping with Veloura.

Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Time
Estimated delivery time is 7–12 business days depending on your location.

Total Delivery Time
Processing + shipping time combined is approximately 8–15 business days.

Shipping Rates
We offer free shipping on all orders.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow 2–5 days for tracking information to update.

Delays
We are not responsible for delays caused by shipping carriers, customs, or other factors outside of our control.

Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us
If you have any questions about your order, please contact us at:
boscohuangbusiness@gmail.com